our privacy policy

Effective September 1, 2024

 

Your Privacy and Envy Prints (collectively and individually referred to as “Envy Prints,” “we,” “us,” or “our”).

 

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Introduction

We at Envy Prints are committed to protecting your privacy and respecting your rights when you use our website and services. This Privacy Policy explains how we collect, hold, use, and disclose your personal information when you interact with us, and it forms part of our Website Terms & Conditions.

 

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Who We Are and How You Can Contact Us

Envy Prints is based in Quinte West, Ontario, Canada. We specialize in signage, vehicle wraps, and print services, and this Privacy Policy applies to our website, www.envyprints.ca, our social media channels, and any other online platforms we operate. For privacy-related questions, you can contact us at privacy@envyprints.ca.

 

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Our Role in Your Privacy

This Privacy Policy applies to customers, subscribers, or visitors of our Site.

 

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Our Responsibilities

As the provider of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and ensuring that you know exactly what information is collected and how it is used.

 

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Your Responsibilities

Please review this Privacy Policy and our Website Terms & Conditions. If you provide us with any data relating to a third party, you confirm that you have the right to authorize us to process that data on your behalf in accordance with this Privacy Policy.

 

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When and How We Collect Data

We may collect data from you when:

- You visit our Site or engage with our social media channels.

- You complete a form, place an order, or set up an account.

- You purchase products or services from us, including gift cards or promotional items.

- You interact with us via email or direct message on social media.

- You participate in events, promotions, or giveaways.

- You accept our cookies or use other tracking technologies.

- You voluntarily provide data for any reason.

 

Types of Data We May Collect

- Contact details: Name, address, email.

- Financial information: Bank or payment details for purchases.

- Business information: Basic details about your business when relevant.

- Purchase data: Products or services you buy from us.

- Usage data: Information about how you use our Site, including IP address, browser type, geolocation, and site interactions.

- Marketing preferences: Data related to your marketing choices and interactions.

 

How and Why We Use and Disclose Your Data

We will use your data for purposes including:

- Operating our Site and providing products and services.

- Customer support and managing your account.

- Improving our Site and making your experience more efficient.

- Conducting market research and obtaining feedback.

- Sending you marketing communications (with your consent).

- Processing your participation in promotions or giveaways.

- Compliance with legal obligations.

 

We may disclose your data under the following circumstances:

- As required by law.

- With your consent.

- Within our business.

- To third parties necessary for providing our products and services.

 

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Google Analytics and Facebook

We use Google Analytics and Facebook Pixel to monitor and improve our website's performance. You can opt out of Google Analytics tracking through your browser settings. For more information, please refer to Google’s privacy policy and Facebook’s data policy.

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Your Choices

- Don't provide us with personal data: You can choose not to provide personal data, but this may limit your ability to use certain features of our Site.

- Turn off cookies: You can disable cookies through your browser settings, but this may affect the functionality of our Site.

- Opt out of marketing: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

 

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Your Rights

- Access to information: You can request access to the data we hold about you.

- Correction of data: You can ask us to correct any inaccurate information.

- Objection to profiling or automated decisions: We may use data to tailor our services to you, but you can object to this.

- Right to be forgotten: You can request that we delete your data, subject to legal obligations.

- Make a complaint: If you have concerns about how we handle your data, you can contact us or reach out to the Office of the Privacy Commissioner of Canada.

 

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Data Security

We take your data security seriously and use reasonable and appropriate safeguards to protect your information. However, we cannot guarantee the security of any information you transmit to us.

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How We Store, Use, Share, and Disclose Your Data

Envy Prints uses third-party providers for online services, including payment processing. We ensure that these providers adhere to the necessary security standards, including PCI DSS compliance for payment gateways.

 

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Where Do We Store Data?

We store data with service providers in Canada. If data is transferred outside of Canada, we ensure that your privacy rights are adequately protected.

 

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How Long Do We Store Data?

We keep your data as long as necessary for the purposes outlined in this policy. Once it is no longer needed, we will delete or anonymize your data.

 

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Third Parties Who Process Your Data

We may share data with third parties such as:

- Payment processors like PayPal or Stripe.

- Marketing and analytics providers like Google Analytics and Facebook.

- Professional advisors and law enforcement, if required.

 

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Age of Consent

By using this site, you warrant that you are at least the age of majority in your jurisdiction. We do not knowingly collect data from anyone under the age of majority.

 

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Cookies and How to Block Them

We use cookies to enhance your experience on our Site. You can block or delete cookies through your browser settings.

 

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Governing Law

This Privacy Policy and your use of our Site are governed by Canadian law.

 

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Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. Please check back regularly to stay informed of any changes.